Customer Lovefest | Customer Experience Management Conference Philippines

Customer Lovefest 2018

Industry Delegates Breakdown

The Customer Love Fest has been well-attended by Customer Experience, CRM, Customer Engagement, Customer Loyalty, Customer Insight and Social Media professionals in the following industries:
Retail and Food
Finance and Utilities
Other Industries

What do people say
about the Customer Love Fest?

2018 Speakers

Meet the people that are going to help you transform your business' customer experience   (Speakers subject to change without prior notice)
Mr. Steven Ladd
Mr. Steven Ladd

Lead, Customer Engagement and Commerce & Consulting, Ogilvy

CX Future Trends that Will Transform Your Business in 2019

    Ms. Matec Villanueva
    Ms. Matec Villanueva

    Consultant, CNN Philippines

    Making A Difference in Brand Experience through CX Transformation

      Dr. Donald Lim
      Dr. Donald Lim

      Country CEO, Dentsu Aegis Network Philippines

      Making A Difference through Loyalty Marketing in the Digital Platform (Opening Keynote)

        Mr. RJ Ledesma
        Mr. RJ Ledesma

        Chairman, Mercato Centrale

        The Mercato Experience: Creating A Unique and Excellent Customer Experience

          Mr. Nik Laming
          Mr. Nik Laming

          GM for Loyalty, Cebu Pacific

          VIP Loyalty - Nurturing Your Top Loyalty Customers

            Mr. Phil Smithson
            Mr. Phil Smithson

            Managing Director, On-Off Group

            From UX to CX: Creating An Excellent Human Experience Journey

              Ms. Pauline Pangan
              Ms. Pauline Pangan

              Founder, AFDigital

              Redefining Customer Journey In The Fourth Industrial Revolution

                Mr Raphael Layosa
                Mr Raphael Layosa

                CEO, Retailgate

                Retail Revolution: Track and Analyze Your Shopper Behaviour Using Smart Cameras

                  Ms. Yayu Javier
                  Ms. Yayu Javier

                  President & COO, Avanza, Inc.

                  Trends that Will Drive Loyalty Programs that Create Longer Customer Lifetime Value in 2019

                    Ferdinand Piano
                    Ferdinand Piano

                    Head of Asia Pacific, IV.AI

                    How Artifical Intelligence transform your Customer Experience

                      Sherwin John Sario
                      Sherwin John Sario

                      Assistant Loyalty Program Manager, Metro Retail Stores Group, Inc.

                      Customer Retention Strategies that keep customers from coming back

                        Hennesy Lou Miranda
                        Hennesy Lou Miranda

                        Customer Experience and Engagement (CxE) Director, Asian Hospital and Medical Center

                        Strategies for Higher Customer Loyalty in the Healthcare System

                          Latest News

                          If you are interested in the latest stories and updates in the industry, take a sneak peek at our blog.
                          Read our Updates

                          Don't miss out on the fun.

                          Exhibit / Sponsor Join as Delegate

                          Date and Venue
                          Tower Club, Philamlife Tower, Makati City November 2019
                          Contact Details
                          E-mail: info@exlinkevents.com Phone: (+63 2) 633-0153 / 535-1150 / 633-0088
                          Mobile: (+63)920 981 4376 / (+63)920 924 2532