Speakers

Mr. Jay Bautista

Managing Director, Kantar Media Philippines

Jay is currently the Managing Director of Kantar Media Philippines. He celebrates his 25th year in field of media research this year.

Jay is currently a member of the Digital Measurement Board (DMB) of the Internet and Mobile Marketing Association of the Philippines (IMMAP) to which he served as Director in 2013. He also served as a member of the Marketing and Opinion Research Society of the Philippines (MORES) where he was past President (2010).

Jay earned his degree in AB Communication Arts from the Ateneo de Manila University and a Master’s in Business Administration degree from the University of the Philippines.

Mr. Weslee Trout

Consultant for Digital, Innovation, Experience, Delivery, Digital Strategy – OxytocinGroup™

Wes has a decade of experience in digital marketing, customer experience, innovation, and digital transformation spaces. He previously led innovation enablement and digital delivery for Manulife Philippines, including its regional IT Delivery Center.

In these roles, he spearheaded the conceptualization and development of the company’s first digital investment product tailored for parents to save for their kids’ education, as well as other transformational projects, with a team of about 30 software engineers reporting to him. 

Prior, he worked with dozens of startups, digital agencies, and medium-sized businesses to develop digital strategies focused on creating better user experiences and generate business value through customer-led delivery.

Weslee has worked with businesses and companies from industries such as Logistics, Petroleum, Hospitality, Digital Delivery and Media, Education, Consumer Goods, Financial Services, Entertainment, Industrial Services, and Real Estate, and eCommerce.

Weslee is currently focusing on digital strategy initiatives at OxytocinGroup™ for the group brands.

Mr. Jim Guzman

Head of Digital, Dentsu Aegis Network Philippines

*Speakers subject to change without prior notice.

Join the 8th Customer Lovefest Conference this November 14-15 at Tower Club Makati. For more information, contact Ex-Link Events at (+63 2) 633-0153 / 633-0088, +63 920 924 2532 / +63 920 981 4376, info@exlinkevents.com or facebook.com/customerlovefest.

Register for the Customer Lovefest here