The 8th Customer Lovefest – the premier Customer Experience Conference in the Philippines is set this November 14-15, 2019 at Tower Club, Makati City.
This year’s theme is “CX Rising”.
Customer Experience is no longer a buzzword in the corporate world but a powerful tool to generate continuous repeat business from the customers.
Customer Lovefest will discuss topics around Loyalty, Rewards, CRM, AI, Omni Channel, Digital and Customer Experience Management.
The topics that will be discussed are:
•Loyalty: The Path to Effective Loyalty and Rewards Program
•CRM: Extreme Personalization for an Awesome Customer Experience
•Digital: The Changing Customer Journey in the Digital Age
•Loyalty: Retail Analytics that Impact Customer Loyalty
•CRM: Social CRM as a Business Strategy
•Digital: How to Build Brand Loyalty in the Digital Age
And Day 2 are:
•CX: ROX is the New ROI
•Omni Channel: Orchestrating an Effective Cross-Channel Experience
•AI: Using AI to Delight Your Customers
•Innovation: Operations Excellence and Customer Satisfaction Through Innovation
•EX: Creating a Happy Culture to Deliver Excellent Customer Experience
•CX: Winning in the Moments that Matter
For bookings and inquiries, email: firstname.lastname@example.org or call tel. no. 633-0153.
Exlinkevents is the organizer and producer of the 8th Customer Lovefest – Customer Experience Conference.